Useful resources to download
We have some useful resources you can download and read before and after your surgery.
- Pre-Surgery – information on how to prepare for your surgery including a handy map on where to find us.
- Endoscopy – Includes colonoscopy and gastroscopy information and instructions.
- Post-Operative – information about how to care for yourself after your surgery
- Handwashing guide
- Blood clot information
- Videos
- Patient Feedback Form
All patients should receive an admission form from your specialist or Rodney Surgical before your surgery. Alternatively, you can fill it out online. Please go to the box on the right hand side of this page to begin your application.
If the admission form is filled out by hand it must be returned prior to surgery either by post, or scanned or photographed and sent via email to administration@rodneysurgicalcentre.co.nz.
If you require more information or have specific questions please feel free to call us on 0800 425 007.
Your rights
Rodney Surgical is committed to delivering care in accordance with the ‘Code of Health and Disability Services Consumer’s Rights’.
There is also a copy of the Health and Disability Services Consumer’s Rights available on request and on display throughout Rodney Surgical.
Your consent
If you require information before your procedure then one of our Rodney Surgical personnel will be able to assist, or you can call your Specialist directly. Their contact details will be on your bookings letter.
All patients are required to sign a consent form for both the surgery and any anaesthetic that may be administered. It is important that you understand what procedure you are about to undergo and why you require it. Ask as many questions as necessary before you sign your consent form. Prior to surgery you will be seen the relevant specialists.
Feedback
In keeping with our values of Excellence, Community and Caring, it is really important that we receive your feedback on our performance. This feedback is used to reflect on our practice and continually improve the service we offer.
Please be sure to complete a feedback form about your experience with us. You will be given one after your surgery or follow the link below.